I need help with...
I think I’ve been scammed
If you believe you have been a victim of fraud or a scam, we are here to support you quickly and effectively.
Contact us immediately at: info@alphalondonbanking.com (24/7)
Report Fraud NowHow we protect you
Our Commitment to Fighting Financial Crime
At Alpha Bank London, we don’t just handle money — we steward trust. We take our responsibilities seriously in preventing money laundering, terrorist financing, and other financial crimes that threaten society.
What This Means for You
From time to time, we may request additional information to keep your account secure, such as:
- Proof of entitlement to funds
- Source of funds and wealth
- Updated identification (including biometric verification)
- Clarification on specific transactions
Why We May Restrict Access
If we do not receive the required information or detect unusual activity, we may temporarily:
- Restrict login to online banking
- Block payments or transfers
- In rare cases, close the account
These measures are taken only when necessary and we will always communicate clearly with you.
How you can protect yourself
Use Strong, Unique Passwords
Avoid simple passwords like “123456” or “password”. Create complex passwords with a mix of letters, numbers, and symbols — and never reuse them across sites.
Enable Two-Factor Authentication (2FA)
Add an extra layer of security with 2FA. Use codes sent to your phone or biometric verification whenever available.
Never Share Sensitive Information
Alpha Bank London will never ask you for your PIN, password, or full card details over the phone or email. If in doubt, hang up and call us directly.
Keep Your Devices Secure
Regularly update your devices and software, use reliable antivirus, and never leave them unattended.